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Please join us for our Monthly Luncheon Meeting!
June 21
- John Formica, an "Ex-Disney Guy"
John Formica, (an Ex-Disney Guy),
is becoming a highly sought after nationally known
presenter, speaker and coach, inspiring audiences on
leadership development, personal and employee performance,
team relationships, business growth and exceeding the
customer experience. He has delivered over 1,400
presentations, keynotes and seminars for numerous
industries, organizations, associations, conferences,
business professionals and students throughout the United
States.
Prior to speaking, John acquired over 25 years of
experience in top management positions with service industry leaders
including:
•
Walt Disney World Resorts®
• Hyatt Hotels
• Hilton
• Adam's Mark • Sunrise
Senior Living
During his 10 years at the Walt Disney World
Resort in Orlando, Florida, John managed their top luxury resort
properties and implemented "Disney's" philosophy on creating a
superior customer experience and people management to lead his teams
to achieve:
- Highest guest satisfaction ratings among all
Disney World Resort Hotels.
- Selected to Co-chair and assist in the
company-wide rollout of "Disney's Guest Satisfaction Program."
- Deliver presentations for the Disney
Institute on "Customer Loyalty" to audiences, companies and
business professionals from all over the world.
Today, John is "America's
Best and Favorite Customer Experience Coach" and
shares his incredible 25 years of hospitality experiences and
success model to empower leaders, teams and audiences to achieve
extraordinary results in Leadership, Customer Service, Team
Relationships and Organizational Culture.
Please Click Here to Reserve Your Seat Today!
Meeting Location: The Marriott Executive Park
5700 Westpark Drive - Off Tyvola Rd near I-77
We'll begin at 11 a.m. SHARP with our structured networking
--
an exciting blend of networking and fun ice breakers!
Our
business meeting and lunch will begin at 11:30 a.m.
If you
have trouble with our online signup, please call
Marianne Linker - 704.516.9065
PS: If
you have already registered, we look forward to seeing you.
This email goes out to our entire email list every time,
regardless of registration status
Please
RSVP.
Coming Attractions!
July 19
- Summer Fun Lunch!
August 16
- Chia-Li Chien
September 20
-
Jennifer
Walker, President, Walker PR Group, LLC
October 18
- Speaker Information On the Way!
November 15
- Speaker Information On the Way!
December 13
- Holiday Celebration!
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